Other Useful Business Software
Email is the backbone of your customer engagement. The Twilio SendGrid Email API is the email service trusted by developers and marketers for time-savings, scalability, and delivery expertise. Our flexible Email API and proprietary Mail Transfer Agent (MTA), intuitive console, powerful features, and email experts make it easy to ensure all your email gets delivered in seconds and without interruption.
ConnectWise PSA (formerly Manage) allows you to stop working in separate systems, and helps you build a more profitable business. No more duplicate data entries, inefficient employees, manual invoices, and the inability to accurately track client service issues. Get a behind the scenes look into the award-winning PSA that automates processes for each area of business: sales, help desk, support, finance, and HR.
BrightGauge, a ConnectWise solution, was started in 2011 to fill a missing need in the small-to-medium IT Services industry: a better way to manage data and provide the value of work to clients. BrightGauge Software allows you to display all of your important business metrics in one place through the use of gauges, dashboards, and client reports. Used by more than 1,800 companies worldwide, BrightGauge integrates with popular business solutions on the market, like ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, Smileback, and so many more. Dig deeper into your data by adding, subtracting, multiplying, and dividing one metric against another. BrightGauge automatically computes these formulas for you. Want to show your prospects how quick you are to respond to tickets? Show off your data with embeddable gauges on public sites.
The Vivantio Platform allows you to focus on the IT service management tools that make sense for your organization’s unique service model: from incident, problem and change requests, to service requests, client knowledge and asset management
Every customer interaction is vital to your business success and revenue growth. With Jiminny’s AI-powered conversation intelligence software, we take recording, capturing, and meticulous analysis of call recordings to the next level. Unlock call analytics that provide actionable insights with our call tracking software, empowering you to identify what's working and what's not. Seamlessly support your biggest objectives across the entire business landscape with our innovative call tracking system.